StoneTree - Anantara South 2BR - Famous Location

Would not recommend and would not stay again. Positive: Anantara on the Palm great location Negative: The apartment was in need to a general overhaul and maintenance. The main bathroom continually leaked so puddles of water constantly leaking onto the floor from Bidet / loo/ shower water pipe feeds. Maintenance had to be called 3 times and still failed to fix the leak issues. Shower glass door nearly came off and needed new hinges .. the apartment is in poor condition and needs major general maintenance. It clearly hasn’t been used very much for some time. Very poor old ikea kitchen ware , cutlery and glasses all old and need changing. All Kitchen appliances (oven, microwave, toaster , cafetière ) all very old and need changing, had to thoroughly dishwash before use. Awful. Nothing appeared to have been used for some time. Nothing in this apartment is up to Dubai standard, furniture was basic, worn and old. Had to demand cleaning twice which ordinarily wouldn’t have been on offer and bedding / pillows all mediocre quality even though new ones had to be requested and were delivered by Noon. Essential items in kitchen and bathrooms - bath mats kitchen towels etc etc all not supplied, despite this being a holiday let!

Wonderful Positive: - Spacious - Views

avoid stone tree properties Positive: location of the property Negative: hospitality and arrangement is disaster. We had to wait 2 hours to get the room cleaned and check in after announced check in time. they want to charge extra for online payment and they were asking to pay direct cash which they never mentioned before. staff responses were not polite. its been 30 days and security deposit is not yet refunded after several follow up. one of the toiletoilet had bad smell and raised complaint and they ignored it.

Всё отлично! Positive: Всё великолепно! Аппартаменты шикарные, просторные, вид с балкона потрясающий! Всё необходимое есть. Расположение прекрасное, самая зелёная территория в Дубае. Нам всё очень понравилось! Negative: Не то, чтобы не понравилось, просто для информации: есть депозит, который после выселения возвращается обратно, если всё в аппартаментах осталось в том же состоянии. Как мы поняли, обычно депозит возвращается на карту местного банка. У нас такой карты не было, поэтому нам сотрудник, осматривающий аппартаменты, вернул депозит наличными.